PLEASE DO NOT ATTEMPT TO ATTEND YOUR APPOINTMENT IF YOU OR ANY MEMBER OF YOUR HOUSEHOLD IS SHOWING SYMPTOMS OF OR HAVE COVID-19.
After much discussion and thought, we are revising our procedures for visiting the Showroom. These changes take place from 19th July 2021, in line with the ease of Covid restrictions.
Like many other businesses during the last 18 months, we have had to adapt the way we work. Some of the changes we have implemented, have made us revaluate how we move forward, and we have decided to keep some of them, due to the benefits our customers and staff have reported.
Our door will remain locked, and we will continue to use our appointment only system, taking bookings for your 30-minute appointment via phone or email. This means that you always have the Showroom to yourselves, and our undivided attention for the duration. The amount of people allowed entry at any one time will be extended to 4. Supervised children over 12 and those who are in pushchairs are now able to visit.
If you have purchased our Survey & Design service, we will still carry out the majo
rity of design remotely, but your appointments will not be time restricted. You may also have refreshments in the Showroom and use the WC, following our hygiene guidelines provided. Our glass screen in the Design Studio will remain.
Mask wearing will now be optional. Should you wish our staff to wear masks, please let us know at the time of booking. Our Hand Sanitiser station will remain, and we do ask that you use it upon entering the Showroom.
We hope you understand our decision – we are proud that we have not only survived the most difficult time for retail in recent history, but that we have thrived, delivering amazing bathrooms to our customers throughout. Using this new system means we will continue to do so in the most efficient way.
We look forward to welcoming you!
Kind regards, Sovereign Bathrooms
01962 850237 ~ firstname.lastname@example.org